Does senangPay support international currencies and transactions?
Yes, senangPay supports both local and international businesses. Our platform is equipped to handle transactions in multiple currencies, making it suitable for businesses operating globally. For large-scale or multinational companies, our custom Enterprise package offers additional features tailored to meet the specific needs of high-volume or international transactions. To discuss your requirements and explore how […]
Which package should I choose based on my business scale?
For social sellers or micro SMEs: If you prefer to sell without a website or operate a micro-scale online store, consider our Starter package. This package includes FPX and e-wallet payment options with basic payment features, suitable for your needs. For small to medium-scale online stores or e-commerce businesses: If you run a small to […]
Can I customise features in my payment solution?
senangPay offers customisation options for certain features in your payment solution, depending on your subscription package. For enterprises with high transaction volumes, consider our custom Enterprise package, which provides more extensive customisation, including features, transaction rates, API integration, and more. Schedule a meeting with our Enterprise team now to discuss your specific requirements.
Are there any fees associated with using these features?
Fees may apply depending on the payment features you use and your subscription package. For detailed information on fees and charges, please refer to our pricing page or contact our support team at [email protected].
What are the payment features available with senangPay?
senangPay offers a range of payment features to help you manage and optimise your transactions. Visit our solutions page to find the features tailored to each solution. For online store solutions, click here. For social selling solutions, click here. For enterprise solutions, click here. To view more features and their respective charges, visit our pricing […]
What solutions do senangPay offer?
Selling with a website: If you have a website, senangPay provides seamless integration options to add payment processing capabilities directly to your online store. You can integrate our payment gateway with popular e-commerce platforms, such as Shopify, WooCommerce, Adobe Magento, and more. This allows you to accept payments from your customers directly on your website […]
Do you provide 24/7 support?
Yes, our customer support team is available around the clock to assist with your online business. You can contact us through the channels listed above or submit your enquiry here.
How do I contact your customer support team?
You can e-mail us at [email protected], call our support line at 03-2771 2707, or WhatsApp us at 017-8244534.
Are there any requirement & restriction to become your affiliate?
To join the senangPay Affiliate Program you have to sign up first as a merchant senangPay at least using Advance Package to be qualified. Read our guide to learn more about our affiliate program.
When will I receive my commission?
Your commission will be credited to your bank account at the end of each month.
