Do senangPay provide Buy Now,Pay Later payment option ?
Yes, we do have ShopBack PayLater and Grab PayLater (and more is coming soon) payment option. Offer instalment options to your customer, without the risk of no-payment. Get full payment on order confirmation and let us worry on repayment instead. Read more here.
Do you provide bulk payment ?
Please send your inquiry to [email protected]
I didn’t receive my settlement. Why is this happening?
Your settlement might be processed on the next batch. Please refer here for the batch time. Or, It is not a settlement day yet, or it is a public holiday. If the settlement day falls on a public holiday, the settlement will be processed on the next working day. Or, Your document is incomplete. Please login […]
I haven’t reach the minimum amount, can I still get my money?
Please send your inquiry to [email protected]
Are there any minimum amount to reach for the settlement to be credited?
The minimum amount for your settlement to be credited is RM100.
What are the settlement schedule?
Settlement will be credited to you twice a week, on Wednesday and Friday. For payments made through FPX online transfer, you will receive your settlement on the next working days. Should the settlement day falls on a public holiday, your settlement will be credited to you on the next working day. Read more here.
I’ve just started using senangPay. When will I start receiving my first settlement?
You need to complete your documents, and your minimum settlement amount to be at least RM100. Your settlement will then be credited to you on the next settlement day.Read more here.
How do I change my bank account details?
Login to your dashboard, go to Settings > Profile. Once done, scroll down and click Save. Your bank account details will be updated automatically. Note: You will receive a charge from senangPay with details ‘Additional Services’. View your charges by going to Charges > List. To pay for your charges, you may pay manually by […]
How will senangPay send my money?
Your settlement will be credited to your registered bank account, twice a week and, next working days (for payments made through FPX online transfer only).
