What advantages do you offer compared to free entry payment gateways?
senangPay offers several key advantages over free entry payment gateways: Instant approval: Get started quickly with fast approval for your payment gateway. Enhanced security: We follow strict security protocols, including PCI DSS and Bank Negara Malaysia regulations, to ensure your transactions and data are fully protected. Comprehensive support: Our dedicated support team is available 24/7 […]
Does senangPay support international currencies and transactions?
No, senangPay currently only supports payments in Malaysian Ringgit (MYR). However, overseas customers can still make payments through senangPay as long as they are using Visa or Mastercard. While we do not support other international currencies, our platform is fully capable of facilitating transactions for international businesses. For more details on overseas payments, please visit […]
Which package should I choose based on my business scale?
For social sellers or micro SMEs: If you prefer to sell without a website or operate a micro-scale online store, consider our Starter package. This package includes FPX and e-wallet payment options with basic payment features, suitable for your needs. For small to medium-scale online stores or e-commerce businesses: If you run a small to […]
Can I customise features in my payment solution?
Yes, senangPay offers customisation options for certain features based on on your subscription package. For enterprises with high transaction volumes, consider our custom Enterprise package, which provides more extensive customisation, including features, transaction rates, API integration, and more. Schedule a meeting with our Enterprise team now to discuss your specific requirements.
Are there any fees associated with using these features?
Fees may apply depending on the payment features you use and your subscription package. For detailed information on fees and charges, please refer to our pricing page or contact our support team at [email protected].
What are the payment features available with senangPay?
senangPay offers a range of payment features to help you manage and optimise your transactions. Visit our solutions page to find the features tailored to each solution. For online store solutions, click here. For social selling solutions, click here. For enterprise solutions, click here. To view more features and their respective charges, visit our pricing […]
What solutions do senangPay offer?
Selling with a website: If you have a website, senangPay provides seamless integration options to add payment processing capabilities directly to your online store. You can integrate our payment gateway with popular e-commerce platforms, such as Shopify, WooCommerce, Adobe Magento, and more. This allows you to accept payments from your customers directly on your website […]
Do you provide demo account / sandbox testing?
Yes, we offer test accounts for you to explore our platform and features before making a commitment. The test accounts allow you to perform trial runs and fully test our services, ensuring they meet your needs. This way, you can evaluate all functionalities and integrations in a risk-free environment. Get started with a trial run […]
