Can I set up additional senangPay payment accounts for multiple stores under the same registered business?
Yes, you can set up multiple senangPay payment accounts for different stores under the same registered business. Our senangPay payment gateway is designed for large-scale businesses that may have multiple branches or stores. For assistance, please contact our customer support team at [email protected].
Can I deactivate my senangPay account?
Yes, you can deactivate your senangPay account. We will require some clarification from you before proceeding with the deactivation. Please send your inquiry to [email protected] for further assistance.
How do I edit my account details?
To update your account details, navigate to the “Settings” page in your senangPay dashboard, then select the “Profile” section. Make the necessary edits and save your changes.
How do I change my access email?
Please be informed that changing your access email may incur additional charges. For assistance or further clarification, please contact our customer support team at [email protected].
How do I reset or change my password?
Simply click “Forgot Password” on the login page and follow the instructions sent to your registered email to reset your password.
Can I add users or team members to access my account?
Yes, you can grant access to team members, enabling them to help manage your senangPay dashboard and account. For more information, visit our multi-users access guide.
Can I change or use my current senangPay account for a different registered business?
Each business requires a separate senangPay account. You are required to register a separate account for a different business. For more information, please contact our support team at [email protected].
Can I change the director’s details?
Please contact our customer support team at [email protected] for assistance. We will require the updated SSM registration for verification purposes.
How do I log in to my senangPay account?
To log in, visit our website and click the login button in the menu on our website, or click here. Enter your registered email and password to access your account.
