Scam awareness: Stay safe and protect yourself.

At senangPay, we prioritise your security and are committed to helping you protect yourself from potential scams. With the rise of fraudulent activities, we want to ensure that you are equipped with practical knowledge and tips to stay ahead of any threats.

Tips to stay protected.

Here are key tips to prevent yourself from falling victim to scams:

1. Verify suspicious calls

If you receive a call from an unrecognised number claiming to be from a government agency, bank or other reputable organisation, hang up immediately and call the official number directly to verify the caller's identity. Scammers often use fear tactics such as threatening legal action or fines to pressure you into sharing sensitive information.
2. Avoid transferring money for investigations

Legitimate agencies will never ask you to transfer money to assist in their investigations. Scammers may try to create a sense of urgency to manipulate you into revealing personal information. Be wary of callers who try to pressure you into making immediate payments.
3. Safeguard your personal information

Never share your personal or banking details, including login credentials, passwords, or one-time passwords (OTP), over the phone, SMS or e-mail. Scammers can use this information to gain access to your accounts.
4. Be aware of impersonation scams

Scammers often impersonate courier companies or government institutions. If you are unsure about the caller's identity, verify it by using official channels. Identify the organisation's contact information and call them directly to check if the call is legitimate.

What precautions can you take to prevent fraud?

1. Monitor your accounts

Regularly check your accounts' transaction history for any suspicious or unrecognised activities.
2. Report suspicious activities

If you suspect that your personal information has been compromised or notice any unusual activity on your senangPay account, contact us immediately at 03-2771 2707 or via WhatsApp at 017-824 4534. You can also reach the National Scam Response Center at 997 for immediate assistance.
3. Self-awareness and prevention

Stay informed by reviewing the latest scams-related information through the 'Amaran Scam' Facebook page.

senangPay's commitment to security.

As a trusted payment gateway, senangPay ensures that our platform strictly adheres to established security standards. We work closely with regulators like Bank Negara Malaysia to keep our system compliant and up to date. If you have any questions or would like to report any suspicious activity, please feel free to reach out to us through the contact methods above or e-mail us at [email protected].

Scam awareness: Stay safe and protect yourself.

Tips to stay protected.

1. Verify suspicious calls

2. Avoid transferring money for investigations

3. Safeguard your personal information

4. Be aware of impersonation scams

What precautions can you take to prevent fraud?

1. Monitor your accounts

2. Report suspicious activities

3. Self-awareness and prevention

senangPay's commitment to security.