Revolutionise your business!
Get started within minutes.
Step 1: Choose your package.
Fill up your business information, pick a package and proceed to checkout.
Or pick a package below:
Step 2: Submit documents.
Prepare the following documents for verification purposes:
- Soft copy of your company’s SSM certification
- Soft copy of the director’s identification card
- Soft copy of your latest bank statement
*Please note that for certain payment options, additional documents may be required by regulators or payment providers for further business verification. For the list of required documents, please visit this page.
Step 3: Instant approval.
Get approved within minutes once all required documents are verified.
*Terms and conditions apply. Instant approval is applicable to FPX and e-wallet payment options only.
Starter and Advance
For small businesses, online stores and social sellers.
Fill up your contact information and you will be redirected to our merchant registration portal.
Enterprise Custom
For large-scale businesses or enterprises.
Book a meeting with our representative to discuss your business needs for a customised package and rate tailored to higher transaction volumes.
1. Registration
Please ensure that your products or services comply with our prohibited items list. We do not entertain refunds resulting from a violation of our Terms of Agreement. For assurance, you may e-mail your product list to [email protected] before registration to verify.
- Choose your preferred package and subscribe.
- Complete the documents submission process.
- You can check for all the required documents here.
2. Verification
- The verification process will only start after you have successfully uploaded all required documents.
- Our dedicated team will assist in verifying your documents and submitting them to the acquiring bank. We will reach out to you if we need more details from your end.
- In the meantime, you can start setting up your online store with the basic features, such as our payment form. E-wallet payment options will become available to you at this stage except for GrabPay and ShopeePay.
3. Approval
- To enable the FPX and card payment features, the acquiring bank will review your submission and we’ll update you on the approval status. Please note that applications for prohibited products will not be considered.
- Once approved, you can begin receiving payments for your online store! Thank you for choosing senangPay as your payment gateway. Together, we grow stronger.
4. Refund and account termination
- The paid subscription fee is strictly non-refundable. If your application is rejected by the bank in the Approval phase, senangPay may consider a partial refund at its sole discretion.
- Please carefully read and understand the Terms of Agreement upon signing up to avoid any future dispute. In case of any disputes, senangPay reserves the absolute right to determine the resolution.
- For any further enquiries, please do not hesitate to contact us at [email protected].
Disclaimer for BNPL payments:
You are required to send a separate request to enable GrabPay and PayLater by Grab upon successful sign up. Please e-mail your merchant ID, contact e-mail, and contact number, and mention "GrabPay Application" in your subject line. Atome requests will be processed automatically.
These payment options are subject to the provider's approval. To view the list of prohibited businesses for BNPL, visit our guides for Shopeepay Later, Atome and PayLater by Grab. Current merchants are required to submit an application to enable BNPL payment options by e-mailing our support team at [email protected].
What items are prohibited to sell under senangPay?
While senangPay prides itself in supporting all kinds of businesses, there is a line to be drawn for certain prohibited or restricted items. Products or services involving drugs, gambling, pyramid schemes, pornography, weapons, explosive items, and other activities or items that violate Malaysian government laws are strictly prohibited. If you have any doubts about the acceptability of your goods, please refer to the list here.
