To issue a refund, click on the “Request Refund” button located in the row of the specific transaction. A payment form will appear, and you can follow the instructions to complete the process.
Please note that refunds are only available for card and eWallet transactions:
- Card refunds can be processed as per your needs. For detailed instructions, visit our card refund guide.
- eWallet refunds must be made on the same day the transaction was processed. For more information, visit our eWallet refund guide.
